Privacy Policy

Icelandic Glacial, Inc. is a corporation (“Icelandic Glacial”). Icelandic Glacial respects your privacy and wants you to know what information we collect from you (“Personal Information”), when and how we may use your Personal Information, the measures we take to protect your Personal Information, and the choices you have regarding your Personal Information collected on this website (the “Site”).

This Privacy Policy sets forth our practices with respect to your Personal Information on this Site. By using this Site, you consent to the terms set forth in this Privacy Policy and to the transfer of certain data to our servers. For the terms and conditions of use for the Site, please review our Terms and Conditions of Use.

Any links found on the site to websites maintained by anyone other than Icelandic Glacial are not governed by this Privacy Policy. Should you have any questions regarding the use of your Personal Information on these sites, we urge you to view that site’s privacy policy.

What information do we collect? 

Icelandic Glacial may collect Personal Information in a variety of ways, including: (1) directly from you, (2) from the Site’s server logs, (3) through the use of cookies, and (4) other sources (such as databases, joint marketing partners, and social media platforms). This Personal Information is used and shared with other entities affiliated with Icelandic Glacial for business and operational purposes, such as administering and improving the Site, advertising and marketing, customer service, administering sweepstakes, analyzing and managing the businesses, market research, and improving our services and products. 

Personal Information you provide to Icelandic Glacial through the Site, or by any other means may be stored and processed in any country where we have facilities or service providers. By using the Site, you consent to the transfer of your Personal information to countries outside of your country of residence, including the United States, whose date protection rules may differ from those in your country of residence.

Information provided directly by you:

When visiting the Site, you may be asked to provide certain Personal Information, which could include your name, address, telephone number, email address and financial information necessary to process and track orders. This information will be kept in a database for future reference, as needed. We may use this information to contact you with offers regarding products or services from Icelandic Glacial. If you wish to opt out or unsubscribe, please contact us at the address below.  

Icelandic Glacial may also ask you to provide information such as your name, address, telephone number and email address for customer support or to resolve any technical issues that you may have with the Site. This information will help us to improve the Site for you and other users.

Server Logs

Icelandic Glacial may track certain information regarding your visit to the Site, and store the information in our servers. This information is captured electronically and may include:

-       Your IP address

-       The name of your internet service provider (ISP)

-       Where you access the Site from

-       The links you visit from the Site, and pages that you view

-       The frequency of your visits to the Site, including the date and time

-       Any searches on the Site

-       Order submitted through the Site

Cookies

Icelandic Glacial may also utilize cookies to customize your experience on the Site and store certain information about you. Cookies are small pieces of data that are sent to your hard drive from our server to help you navigate the Site and save your preferences. Although most internet browsers are set up to accept cookies, you may set up your browser to notify you of cookies or refuse to accept them. Please note that not accepting cookies may affect some of the Site’s functionality.

Do we disclose any information to outside parties? 

We do not sell, trade, or otherwise transfer your Personal Information to unaffiliated outside parties, except as follows: (1) to our subsidiaries, affiliates, sponsors, partners, advertisers and third party service providers for the purposes described in this Privacy Policy; (2) when we believe release is appropriate to comply with the law, enforce our Site policies, or protect ours or others rights, property, or safety, or (3) to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).

What security measures do we take?

We use reasonable organizational, technical and administrative measures to protect your Personal Information under our control. Unfortunately, no transmission of information over the Internet or other storage system can be guaranteed to be 100% secure. If you have believe that your interaction the Site is no longer secure, or that your Personal Information is at risk, please notify us of the problem immediately using the contact information listed below (please note that there may be delays should you contact us by mail). 

What about the use of the Site by visitors under the age of thirteen? 

This Site is not directed to individuals under the age of thirteen (13), and we request that visitors to the site under the age of thirteen (13) not provide any Personal Information.

Mobile Terms of Service

The Icelandic Glacial Water mobile message service (the "Service") is operated by Icelandic Glacial Water (“Icelandic Glacial Water”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Icelandic Glacial Water’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Icelandic Glacial Water through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Icelandic Glacial Water. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18774471590 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Icelandic Glacial Water mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18774471590 or email marketing@iwh.is.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy.

Privacy Policy Changes 

Any changes to our Privacy Policy will be posted to this Site. This policy was last modified on 11/4/24. All changes are effective as of the date we post the revised Privacy Policy to this Site. Usage of this Site indicates acceptance of any revised Privacy Policy.

Contact Us:

If you have any questions regarding this Privacy Policy or our Site, or you want to opt out of emails from Icelandic Glacial, please contact us using the information below:

info@iwh.is

Icelandic Glacial

6080 Center Drive, STE 550

Los Angeles, California 90045

Tel: 424 201 6800

Fax: 424 201 6810